Pay as you go
On-demand help with no monthly commitment. Best for one-time needs.
- No monthly commitment
- Email & remote support
- Device troubleshooting
- Software setup & config
- Vendor coordination
- Billed in 30-min increments
$150/hr
Protect · Tech support
On-call tech help, without a full-time hire.
Email, devices, software, vendors — the everyday tech that keeps a small business moving. Predictable monthly billing, transparent overage.
Protect
The kind of help that's hard to hire for.
A fractional tech department, sized to your business. Hours included, overage transparent, response same business day.
Email and remote support
Send an email, get a real reply. Most issues resolved the same business day, often the same hour.
Device and software help
New laptop setup, software installs, printer drama, password resets, the random thing that broke yesterday. We take it.
Email and Microsoft 365 / Google Workspace
Mailbox setup, MFA rollouts, shared drives, calendar gymnastics. The fiddly admin work nobody on staff wants to own.
Vendor coordination
On-hold with your ISP, your printer company, your CRM support — so you're not. We speak fluent vendor.
Hardware recommendations
Advice on what to buy, sized to what you need. Hardware purchases handled at cost plus a small fee.
Quarterly review and planning
Once a quarter, we look at what broke, what's coming, and what to fix next. Better than reacting forever.
Tech support
Tech support plans
Your fractional tech department — email, devices, software, vendors. Help when you need it, without a full-time hire.
IT Essentials
Stay connected with backup support hours when you need them.
- 1 hour/mo of support included
- Email & remote assistance
- Software & device help
- Domain & email questions
- Discounted rate ($99/hr overage)
- Rollover unused hours (max 3)
$99/mo
IT Retainer
Most popularYour go-to tech person. 3 hrs/mo for ongoing support and quick questions.
- 3 hours/mo included
- Email, phone & remote support
- Domain & DNS management
- Email hosting assistance
- Software recommendations
- Priority response
$299/mo
IT Pro
Fractional tech department. Proactive support, planning, and same-day availability.
- 6 hours/mo included
- Proactive system checks
- Quarterly review & planning
- Vendor management
- Hardware recommendations
- Same-day priority response
$599/mo
- ·After-hours/emergency support at 1.5x rate.
- ·On-site visits billed at $150/hr + travel.
- ·Hardware purchases handled at cost + 10%.
Start a project
Stop wrestling with tech.
Tell us what's been chewing up your time. We'll quote you a plan sized to your actual workload — no upsell.